Terms & Conditions

Last updated 14 September 2026

These terms govern your use of My Job Book and Our Job Book (“the Service”), job management software for tradespeople and maintenance businesses provided by Property Workflow Systems Ltd, Unit 6, Orchard Business Units, Cockaynes Lane, Alresford CO7 8BZ (“we”, “us”). By creating an account you agree to these terms.

1. The Service

The Service is a web application, also available as an Android app, that helps you keep track of customers, the sites and equipment you work on, jobs and visits, photographs, quotes, invoices, payments and checklists. My Job Book is the edition for one person working on their own; Our Job Book is the edition for a business with a team. Each account has its own web address and is intended for use by the business and, on Our Job Book, its staff.

2. Accounts

You must provide accurate details and keep your login credentials secure. You are responsible for activity under your account. You must be at least 18 and authorised to enter these terms on behalf of your business. Don’t use the Service for anything unlawful, or attempt to disrupt, reverse-engineer or gain unauthorised access to it.

3. Free trial and subscription

New accounts include a 14-day free trial with no payment details required. After the trial, continued use requires a paid subscription. My Job Book costs £9.99 a month or £99 a year; both prices include VAT. Our Job Book is charged at the price shown on your Billing page and at checkout. Prices are in GBP. Any change to a price will be notified at least 30 days in advance, and for a yearly subscription it takes effect at your next renewal; you may cancel before it does. If you do not subscribe, your account becomes read-only when the trial ends — your data is retained and remains exportable, but you cannot add or change records until you subscribe.

If you subscribe before your free trial ends, you keep the rest of it: your payment details are taken at checkout, but nothing is charged until the trial would have ended, and if you cancel before then you pay nothing.

Subscriptions are bought on our website, not through Google Play or inside the app. Payments are collected by our reseller and Merchant of Record, Paddle (Paddle.com Market Ltd), whose buyer terms also apply to the purchase. Subscriptions renew automatically at the end of each month or year until cancelled. See our Refund & Cancellation Policy.

4. Your data

You retain ownership of all data you enter. You can download it at any time as spreadsheets from Settings → Your data; photographs are provided on request. We handle personal data as described in our Privacy Policy. You are responsible for the accuracy and lawful use of the records you enter about your customers and the people at the sites you work on, and for having a lawful basis to hold them.

For those records you are the data controller and we are your processor. Our Data Processing Terms form part of this agreement and set out what we may do with that data, the security we apply, who our sub-processors are, and what happens to it when you leave. They meet Article 28 of the UK GDPR, so there is no separate agreement to request or sign.

5. Availability

We aim to keep the Service available and reliable, and take automatic daily backups, but we do not guarantee uninterrupted access. We may occasionally suspend the Service for maintenance or updates. We may change or improve features over time.

6. Automated features and your checks

Some features work things out or act for you. You decide how to use them, and you remain responsible to your own customers, and to HMRC, for the result.

Quotes, invoices and VAT. Totals and VAT are calculated from the prices, rates and business details you enter. Check them before you send anything. The Service does not handle the Construction Industry Scheme (CIS), and it is not a bookkeeping or accounting service: you or your accountant must check the figures before filing anything or relying on them.
Checklists. The questions in a checklist are yours. A completed checklist is a record of what you entered; it is not a certificate, it does not make any work compliant with a regulation or standard, and we do not advise on what should be checked.
Working without signal. Changes, notes and photographs made on a phone or tablet without a connection are kept on that device and sent when it reconnects. Until then they exist only on that device: if it is lost or reset, or the app’s data is cleared, before it reconnects, they cannot be recovered.
Emails to your customers. Quotes, invoices and reminders you send from the Service go out in your business’s name. You are responsible for their content and for the contact details you hold.
Your team. On Our Job Book you decide who has an account and which role they have, and so what they can see and change.
Backups. We take automatic daily backups, and you can download your data at any time. Keeping your own copy is sensible and is the only copy fully within your control.

7. Cancellation and suspension

You can cancel at any time; see the Refund & Cancellation Policy. We may suspend or close an account that breaches these terms or that we reasonably believe is being used unlawfully, giving notice where practicable. On closure you may download your data first.

8. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. The rest of this section is subject to that.

The Service is provided on a reasonable-efforts basis. We are not liable for loss of profit, revenue, business, contracts, goodwill or anticipated savings, for business interruption, for reputational damage, or for any indirect or consequential loss — in each case however it arises. We are not liable for the acts, failures or outages of services outside our control, including Paddle, Google Play, your mobile network, your bank and your email provider.

Subject to the above, our total liability to you for all claims arising in any 12-month period is limited to the greater of the fees you paid us in that period and £500.

The Service is a tool to help you run your business. It is not legal, financial, tax, safety or insurance advice, and it does not replace your own records or your own judgement. You are responsible for the decisions you take using it.

9. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

10. Contact

Property Workflow Systems Ltd
hello@myjobbook.co.uk
+44 7777 511156

Email reaches a person and is the quickest route. The phone number is here because a trader selling at a distance should give one where it exists, not because there is a call centre at the end of it.

Terms & Conditions · Privacy Policy · Refund & Cancellation · Data Processing